Privacy Policy
When you sign up on our website and provide your personal details, you agree to this privacy policy and allow us to collect and keep that information. We confirm that your personal data is used to fulfil and deliver your orders.
Before placing an order on our website, you confirm that you are 18 years of age or older; that you are fully responsible for using this Site, including all financial charges; and that you will provide accurate and current information about yourself.
Security Policy
We know how important your sensitive information is, and we use secure servers to safeguard all personal data.
Our checkout uses industry-standard SSL encryption to help keep all your information private and secure.
Shipping Policy
We offer fast, dependable and discreet delivery to any country selected by our customers. Orders are usually shipped within 1-2 business days.
EMS delivery (Express with Online Tracking)
If you need a quicker option, we can provide EMS delivery. It usually arrives within 5-9 days from the date the order is sent, and is shipped via Express Mail Service. Please note the cut-off for this method is 14 days. A tracking code will be supplied for all orders once they are dispatched
Standard (Registered AirMail delivery)
Delivery usually takes 14-21 days from the date the order is sent. Please note the cut-off for this method is 30 days. Orders are sent discreetly as noted above and delivered to your mailbox. Parcels sent by this postal service cannot be tracked.
All weekend orders are processed on Monday. You will automatically receive an email when your order is approved and shipped.
Orders are not processed on Saturday or Sunday. Please allow 2 business days for processing before your order is dispatched.
Large orders (more than 120 pills) will be split into 2 separate shipments and will not arrive on the same day. Generic and brand-name medicines will also be shipped separately and will not arrive on the same day.
Quality Guarantee
We guarantee the highest quality of all medications you purchase, and they come in the original manufacturer’s packaging. If you buy generic medicine, rest assured it is chemically identical and has the same medical effect as the brand-name version. Please consult your doctor before buying any medicine. You are always welcome to contact us before placing your order for more information.
Delivery Guarantee
We guarantee to resend your order at no extra cost if it arrives damaged or anything is missing. Just contact us and we will arrange a replacement. It is one of the ways we ensure complete, efficient service.
Order Status Guarantee
We guarantee that customers can manage their account and check order status online in real time. We are available 7 days a week, 24 hours a day by Phone, Live Chat and Feedback Support Service. We are here to answer all your questions and guarantee an immediate response.
Order Cancellation
You can cancel your order within 24 hours of placing it, or before it has been dispatched. Please use Feedback Support Service, Live Chat or Phone, and one of our representatives will contact you shortly.
Refund and Return Policy
Please make sure you enter a valid shipping address in the order form, as any error may result in non-delivery of the products ordered. We recommend checking the details carefully before submitting your order. If you notice the address was entered incorrectly, contact us as soon as possible so we can correct it. If you do not receive your order because the shipping address you provided was incorrect, no refund will be issued.
If you are not satisfied with the effect of our product, we will provide a return address where you can send the parcel within 30 days. Once we receive the parcel, the refund process will begin.
Chargeback Policy
Please note that chargebacks are not encouraged, and most disputes can be resolved by sending a ticket or using our Phone service. If you raise a chargeback for your order, you may be blocked from reordering not only on affiliated sites but across all pharmacy-related sites, which means you may no longer be able to place orders on those sites.